Wells Fargo to launch pilot with Facebook Messenger

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Wells Fargo & Co. is launching a pilot to test an artificial intelligence-driven experience through Facebook Messenger. The San Francisco-based bank — the third-largest bank in Central Florida — has hinted at incorporating financial services into third-party environments for a while now. Steve Ellis, head of Wells Fargo’s Innovation Group, talked about implementing banking tools in Facebook Messenger with sister paper Charlotte Business Journal earlier this year. “It all comes back to making...

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