Leadership Lesson: How receptive are you? Do not ignore unopened gifts

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Unopened? Some of us might throw out a gift we have already opened. But unlikely that we would toss one that is still wrapped. Yet many business leaders do it every day. Ignoring valid input, not heeding important warnings, failing to listen to an employee. What’s wrong? No receptivity. Information is a gift. After we receive it, we can choose what to do with it. But failure to even acknowledge the information can be disastrous. Opportunities lost, employees demoralized, customers gone to competitors. “What...

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