What you can learn from Kimpton’s award-winning company culture

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When road warrior Bill Kimpton launched the United States’ first boutique hotel in 1981, his vision was simple: create a space that felt more like a livable, stylish home than a big, impersonal hotel. For him, that meant incorporating playful interior design, award-winning dining and decidedly non-standard perks—like a daily hosted wine hour—at the properties that now bear his name. But it was Kimpton’s belief in creating heartfelt human connections—with employees, guests and even their...

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